On 1st July 2013 Penguin and Random House officially united to create Penguin Random House, the world's first truly global trade book publisher.
Please use the following contact details
to contact the correct person regarding your questions.
DK books are available for purchase through our website, and wherever books are sold. For detailed instructions on how to order through our website, visit our Shopping FAQ page.
All other organizations wishing to purchase for resale should contact us at email@example.com for assistance.
We do not open accounts or offer discounts on bulk purchases made by individual consumers.
General Questions and Customer Service
For any general enquiries about DK Publishing, please
visit customer service at http://penguingroup.custhelp.com
You can also contact our head office with general questions
about DK Publishing, by writing to:
345 Hudson St.
New York, NY 10014
Tel: (800) 788-6262
For more information regarding premium sales and custom publishing,
corporate bulk sales, please contact firstname.lastname@example.org.
For information regarding sales to specialty retailers, wholesalers,
mail-order catalogs, please contact:
DK Special Markets
345 Hudson Street
NY, NY 10014
For more information regarding special sales, click here.
For Digital Licensing queries or questions about using a DK book in electronic formats please contact:
Nancy Tran, Digital Licensing Sales Manager
or visit the DK digital-licensing mini-site.
Licensing & permissions enquiries
For more information on finding and ordering images please
click here or email email@example.com.
If you would like to contact any of our other international
offices, go to the DK
International page for details on all our overseas contacts.
If you are a bookseller and would like to set up a sales account
with DK Publishing, please call our Inside Sales Representatives
at (800) 847-5515 or email firstname.lastname@example.org
If you are a gift, gourmet, or toy store and would like to set up a
sales account with DK Publishing, please email Gift.Sales@us.penguingroup.com
Penguin Group (USA) has facilities in five locations in the United States. The corporateheadquarters, located in New York, NY develops, produces, illustrates, markets, and sells our books. The East Rutherford, NJ location handles order processing and customer service. The Alpha and BradyGames divisions are located in Indianapolis, IN. The warehouse in Kirkwood, NY distributes hardcover and children's books, and the warehouse in Pittston, PA distributes mass-market paperbacks and trade paperbacks.
Penguin seeks a diverse workforce that reflects our customers and community. We consider candidates from a variety of academic and professional backgrounds to fill positions in business areas ranging from design and production to marketing and sales, across a wide range of imprints.
Full-time employees are eligible for our comprehensive benefits program. Benefits may include medical, dental, vision, life and long-term disability insurance, health and dependent care reimbursement accounts, as well as 401(k) and Employee Stock Purchase plans.
Are you interested in working for Penguin Group (USA)? Click here to view our job openings.
For international trade sales or rights questions about foreign
language editions of DK books:
For Children's books: Internationalsaleschildren@uk.dk.com
For Adult's books: Internationalsalesadult@uk.dk.com
For technical support or to make comments or suggestions about our website, please email the webmaster at email@example.com.
For information about our books, please visit http://penguingroup.custhelp.com where you can search our Knowledgebase or contact Customer Service by using the ASK A QUESTION feature.
Media wishing to contact the publicity department please email: firstname.lastname@example.org
DK software is published exclusively by Global Software Publishing,
North America. For answers to your technical support
questions, please contact GSP at http://www.learnatglobal.com/html/tech_support.html.
Neither the corporation nor its imprints assume responsibility for any unsolicited manuscripts which we may receive. As such, it is recommended that sole original copies of any manuscript not be submitted, as the corporation is not responsible for the return of any manuscript (whether sent electronically or by mail), nor do we guarantee a response. Further, in receiving a submission, we do not assume any duty not to publish a book based on a similar idea, concept or story.
The preferred and standard method for having manuscripts considered for publication by a major publisher is to submit them through an established literary agent. We cannot recommend an agent for your work; however, we can suggest such guides as Literary Market Place for agent listings and their contact information. There are also online resources for writers interested in learning more about the process of submitting manuscripts to agents and publishers. A good place to start is the Authors Guild.